Privacy Policy
Last updated: April 2026
Soapbox Design Studio Pty Ltd (ABN 83 628 371 862), trading as Soapbox Design, is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights in relation to it.
We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information we collect
We collect personal information that you provide directly to us, including when you submit an enquiry through our contact form, book a discovery call, or communicate with us by email or phone.
This may include your name, email address, phone number, business name, and any details you share about your project or requirements.
We also collect non-identifying information automatically when you visit our website, including your browser type, device, pages visited, and time spent on the site. This information is collected via cookies and analytics tools and cannot be used to identify you personally.
This may include your name, email address, phone number, business name, and any details you share about your project or requirements.
We also collect non-identifying information automatically when you visit our website, including your browser type, device, pages visited, and time spent on the site. This information is collected via cookies and analytics tools and cannot be used to identify you personally.
How we use your information
We use your personal information to respond to your enquiry, provide our services, send you information relevant to your project, and improve our website and client experience.
We do not use your information for unrelated marketing purposes without your consent, and we do not sell or rent your personal information to third parties under any circumstances.
We do not use your information for unrelated marketing purposes without your consent, and we do not sell or rent your personal information to third parties under any circumstances.
Information Sharing and Disclosure:
We will not sell or rent personal information to third parties. We may share information with third-party service providers to perform functions on our behalf, such as website hosting and maintenance. These service providers are obligated to maintain the confidentiality and security of the information they receive.
Cookies and analytics
Our website uses cookies to help us understand how visitors use the site. You can disable cookies through your browser settings, though this may affect some functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
We use Google Analytics or similar tools to collect aggregated, anonymous data about site usage. This data does not identify individuals.
We use Google Analytics or similar tools to collect aggregated, anonymous data about site usage. This data does not identify individuals.
Disclosure of your information
We do not disclose your personal information to third parties except in the following circumstances:
• Where we use trusted third-party service providers to operate our business (such as email platforms, scheduling tools, or website hosting providers), and only to the extent necessary for them to perform those services.
• Where we are required to do so by law or a court order.
• Where you have given us permission to do so.
Any third-party providers we use are required to handle your information securely and in accordance with applicable privacy law.
• Where we use trusted third-party service providers to operate our business (such as email platforms, scheduling tools, or website hosting providers), and only to the extent necessary for them to perform those services.
• Where we are required to do so by law or a court order.
• Where you have given us permission to do so.
Any third-party providers we use are required to handle your information securely and in accordance with applicable privacy law.
Storage and security
Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure.
We retain your information for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
We retain your information for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Access and correction
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete, or out of date.
To make a request, contact us using the details at the bottom of this page. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.
To make a request, contact us using the details at the bottom of this page. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act.
Links to other websites
Our website may contain links to third-party websites. This privacy policy applies to our website only. We are not responsible for the privacy practices of other sites and encourage you to read their policies before providing any personal information.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page, with the date of last update noted at the top.
Complaints
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, please contact us in the first instance. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact
For any privacy-related questions or requests, please contact us at
info@soapboxdesign.com.au or by phone on 0403 464 769.
Soapbox Design Studio Pty Ltd PO Box 998, Newport Beach NSW 2106
info@soapboxdesign.com.au or by phone on 0403 464 769.
Soapbox Design Studio Pty Ltd PO Box 998, Newport Beach NSW 2106
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